Washy policy
Worker App Privacy Policy
This policy covers the Washy Worker app and worker recruitment and assignment workflows in Qatar and Saudi Arabia. It supplements, rather than replaces, the general Washy Privacy Policy. The applicable Washy operating entity is identified in employment or onboarding documents.
1. Information collected
We may collect your name, contact details, account identifiers, worker profile, zone, assignments, task status, training or onboarding records, device identifiers, notification tokens, support messages and security logs. Identity or employment documents are requested only when needed for onboarding or legal compliance.
2. Location and tracking
With device permission, the Worker app may collect precise GPS location to allocate jobs, navigate to service sites, show progress to supervisors or customers and document work-related trips. Location may be recorded during active shifts or assignments, including in the background only if that capability is enabled and separately disclosed in the app. We do not claim to track only while the app is open; check your actual app settings and prompts. Location history may be accessible to authorized operations staff.
3. Job photos and camera
Workers may upload before-and-after vehicle photos to verify service completion, investigate complaints and maintain service quality. Photos might contain vehicle plates or incidental personal information. Capture only images needed for the assigned task; avoid faces, personal belongings and unrelated locations wherever possible. Camera and photo permissions are requested only where the feature needs them.
4. Use and sharing
We use this data to authenticate workers, assign and monitor jobs, support safety, prevent fraud, handle payments or payroll where applicable and resolve disputes. Relevant job status, arrival information and limited location may be shared with the assigned customer. Authorized supervisors, hosting, mapping, messaging and notification providers may process necessary data under appropriate safeguards. We do not sell worker personal data.
5. Storage, protection and retention
Data is stored with access controls and reasonable technical safeguards. Retention depends on operational needs, legal obligations and disputes; records are deleted or de-identified when no longer needed, unless retention is legally required. Exact retention periods must be confirmed by Washy before publishing. Data may be processed by providers outside your country subject to applicable transfer safeguards.
6. Permissions and choices
You can manage location, camera and notification permissions in device settings. Restricting required permissions can interrupt assignments, navigation, photo verification or alerts. Contact support to request access, correction or deletion, subject to applicable law and employment or recordkeeping duties.
7. Contact and updates
For worker privacy questions or rights requests, email admin@washy.services. This document may be updated when app capabilities or legal requirements change; material updates will be communicated through appropriate channels.