Washy policy
Worker App Terms and Conditions
These rules apply to authorized Washy workers using the Worker app in Qatar and Saudi Arabia. They do not replace your employment contract, independent contractor agreement or applicable labor law. Where there is a conflict, mandatory law and your signed agreement prevail.
1. Authorized access
Use only your assigned account. Keep credentials confidential, report suspicious access promptly and do not share customer addresses, contact details or job photos outside approved Washy systems.
2. Assignments and service standards
Follow accepted assignments and in-app workflows, including on-the-way, started, before photos, completed and after photos, when applicable. Upload accurate photos and status updates; do not falsify completion, times or location. Inform your supervisor promptly about delays, safety risks or inability to perform the assigned service.
3. Safety and customer property
Follow workplace safety instructions, lawful traffic rules and the booked scope of service. Respect customer vehicles, privacy and property. Do not take unauthorized photographs, accept off-platform payments or perform unapproved work. Report incidents and damage promptly.
4. Location, camera and availability
Some tasks require permitted location sharing, photo capture and reliable status updates. Allow the permissions necessary for your duties while following the worker privacy notice. Off-shift and background location behavior must follow the disclosures and controls actually implemented in the app.
5. Work relationship and compensation
Schedules, earnings, reimbursements, leave, discipline and termination are governed by your separate written agreement and applicable labor laws, not by this app policy. Using the app alone does not create a new employment or contractor relationship.
6. Account restrictions and support
Washy may restrict app access to protect safety, systems or customer information, subject to applicable laws and agreements. Report app problems or disputed assignments through approved support channels or admin@washy.services.